PAVEMENT VIEWS

This article highlights three common documentation errors: explaining what users already know, detailing things they can't control, and failing to explain non-obvious yet crucial information. It stresses that such "noise" frustrates users, increases costs, and indicates a fundamental failure to prioritize user needs in documentation.

Tests aren't just grades! This post argues that educational testing should offer insights, not just evaluation. It suggests using test data to tailor teaching to specific student needs, rather than just focusing on top performers. It challenges current systems that may miss valuable information and leave many students behind.

Stop documenting basic tasks! Your microwave manual nails it: 80% cooking, 20% how-to. Software docs often flip this, acting as a band-aid for bad UI. Focus on complex "secondary scenarios" and let friction-free design speak for itself. Documentation isn't a safety net; it's a tactical weapon. Use its limited ammo wisely, or it's just noise.

GenAI’s hallucinations mirror human assumptions—confident, plausible, and often wrong. Always verify. Always doubt.