PAVEMENT VIEWS

Hiding Help docs behind a sign-in harms discovery, limits prospects, and doesn't deter competitors.

Pageviews can mislead about documentation quality. Focus on user experience for true insights.

Tech writers missed the UX bus, but it’s not too late—there’s still time to jump in, collaborate early, and make a real impact.

Success isn’t always planned. Embrace uncertainty, work hard, keep learning, and be ready when luck strikes. Life’s path isn’t always linear

This post explores the importance of generational shifts and embracing flexible workspaces as key to the future workplace.

Prepare for the "Why this company?" interview question by aligning your skills, research, and growth potential with company needs.

The post emphasizes showcasing impact over tasks in resumes, urging applicants to highlight their contributions and measurable achievements.

Discover how generational perspectives on time and values shape our lives and relationships, fostering understanding across different ages.

This article critiques how seemingly well-intentioned acts of male protection can undermine women's autonomy.

Way back in the early 2010s, I remember explaining my concept of a perfect Help site as a collection of documents in a bucket with no...

Technological tools enhance but don't replace fundamental writing skills, emphasizing the need for skilled writers despite advancements.

Exploring how Bring-Your-Own-Device (BYOD) policies can enhance productivity and address hardware inequality in IT companies.

This article emphasizes balancing control and accepting life's randomness.

The article emphasizes the importance of meticulous preparation and attention to detail in the job application process for writers.

Discover the challenges and solutions for making remote work and work-from-home a success in our rapidly evolving work landscape.

Exploring how GAI is set to revolutionize the role of product documenters, transform the landscape of documentation and user guides.

Discover how letting go and empowering others can unlock new opportunities for personal and professional growth."

As product documenters, it is our remit to solve customer queries without making them reach out to the support team. But figuring out...

Much of the documentation we churn out today is mostly aimed at procedures and troubleshooting

Getting a team of disparate individuals behind an idea is hard especially when you are trying to run the team in a democratic manner.