PAVEMENT VIEWS

Much of the documentation we churn out today is mostly aimed at procedures and troubleshooting

Getting a team of disparate individuals behind an idea is hard especially when you are trying to run the team in a democratic manner.

The technical writing or product documentation team must step in to add information about impacts, considerations, and gotchas.

The prominence of documentation is inversely proportional to the usability of the product.

Screenshots in software product documentation have always been a contentious issue – you either like them or you hate them.

Writing, like any other skill, improves the more you do it. In his book Outliers, Malcolm Gladwell explores the importance of doing...

Published authors, movie actors, sportspersons are professionals and perform on cue. So do accountants, HR executives, product managers, etc

If you are anything like me, you must encounter numerous situations where you ask yourself, “Why hasn’t anybody solved this problem?” 

The fox saw a bunch of inviting grapes hanging high up on a vine. It was too high to reach. After a few attempts, he gave up and consoled...

Politics in India is really a case of more of the same no matter who sits on the chair. Apart from the brief flirtation with...

Everyone knows the story. The speedy hare made fun of the slow tortoise, which prompted the tortoise to challenge the hare to a race. The...

I have written earlier about Measuring Effectiveness Through GAI-Driven Support Outcomes as a way to measure the performance of technical...

Whenever I ask the question, how do you measure the performance of your writers, to any technical writing leader, the answers I receive...

How does one become an Indian citizen? I wonder if any one of us who identify as such have ever given it a thought. If you are not an...

A friend recently returned from London and was recounting his experiences. Most of it was the usual stuff of how impressive things are in...

In India, over 11000 people (about the seating capacity of Cameron basketball stadium at Duke University) in the private sector committed...

Shankar is a daily-wage worker. Married with three kids, he is as good a husband and father as can be expected. There is nothing overtly...

Here are some statistics to set things up: According to the 2011 census, India has close to 2 million homeless people. The average square...

We must rethink our cities. The current FSI rules have forced our cities to grow horizontally. They are like an ever-growing organism...

I first consciously noticed how badly we treat our common spaces when someone I know, who is fanatical about cleanliness, reached over...