Vinay Payyapilly
UX Writing – The bus that technical writers missed
Tech writers missed the UX bus, but it’s not too late—there’s still time to jump in, collaborate early, and make a real impact.
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Vinay Payyapilly
Oct 285 min read
Success without a map - Lessons from my journey
Success isn’t always planned. Embrace uncertainty, work hard, keep learning, and be ready when luck strikes. Life’s path isn’t always linear
8 views0 comments
Vinay Payyapilly
Sep 232 min read
The art of interviewing: Answering "Why this company?" effectively
Prepare for the "Why this company?" interview question by aligning your skills, research, and growth potential with company needs.
27 views0 comments
Vinay Payyapilly
Sep 162 min read
Resumes that shine: Crafting resumes that get noticed
The post emphasizes showcasing impact over tasks in resumes, urging applicants to highlight their contributions and measurable achievements.
115 views0 comments
Vinay Payyapilly
Jul 282 min read
The AI revolution in Product documentation: What to expect
Way back in the early 2010s, I remember explaining my concept of a perfect Help site as a collection of documents in a bucket with no...
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Vinay Payyapilly
Jul 222 min read
Writing in the age of AI: Why basic skills still matter
Technological tools enhance but don't replace fundamental writing skills, emphasizing the need for skilled writers despite advancements.
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Vinay Payyapilly
Jul 14 min read
Inside the Writer's Job Market: Tips and Tales from a Hiring Manager
The article emphasizes the importance of meticulous preparation and attention to detail in the job application process for writers.
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Vinay Payyapilly
Jun 174 min read
Navigating the AI revolution: What’s next for product documenters
Exploring how GAI is set to revolutionize the role of product documenters, transform the landscape of documentation and user guides.
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Vinay Payyapilly
Jun 102 min read
Why helping others grow is the secret to your success
Discover how letting go and empowering others can unlock new opportunities for personal and professional growth."
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Vinay Payyapilly
Jun 32 min read
Support conversations informing documentation approaches
As product documenters, it is our remit to solve customer queries without making them reach out to the support team. But figuring out...
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Vinay Payyapilly
May 273 min read
Beyond procedures: Modernizing technical writing for user efficiency
Much of the documentation we churn out today is mostly aimed at procedures and troubleshooting
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Vinay Payyapilly
May 132 min read
The New Frontier of AI-Enhanced Documentation
The technical writing or product documentation team must step in to add information about impacts, considerations, and gotchas.
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Vinay Payyapilly
May 62 min read
The importance of documentation: The real reason products needs it
The prominence of documentation is inversely proportional to the usability of the product.
32 views1 comment
Vinay Payyapilly
Apr 293 min read
Beyond Screenshots: Why They Fall Short in Product Guides
Screenshots in software product documentation have always been a contentious issue – you either like them or you hate them.
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Vinay Payyapilly
Apr 153 min read
From Passion to Profession: The Journey from Aspiring to Professional Writer
Published authors, movie actors, sportspersons are professionals and perform on cue. So do accountants, HR executives, product managers, etc
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Vinay Payyapilly
Mar 112 min read
The evolutionary journey of product documentation
Action is a default human behavior. When faced with a problem, our instinct is to get going on the solution.
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Vinay Payyapilly
Feb 192 min read
Writing based KPIs for technical writers
I have written earlier about Measuring Effectiveness Through GAI-Driven Support Outcomes as a way to measure the performance of technical...
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Vinay Payyapilly
Feb 122 min read
Revolutionizing Technical Writing: Measuring Effectiveness Through GAI-Driven Support Outcomes
Whenever I ask the question, how do you measure the performance of your writers, to any technical writing leader, the answers I receive...
36 views0 comments
Vinay Payyapilly
Mar 28, 20232 min read
Technical writing in a ChatGPT world
Such paradigm-shifting technologies grow the industry or force people upstream.
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Vinay Payyapilly
Feb 17, 20236 min read
Common mistakes documentation teams make
Hard as it may be to comprehend, a technical writer’s job isn’t to create content. It is to enable the user to complete a task through instr
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