Vinay Payyapilly
When less is more
Give somebody a hammer and everything looks like a nail. Give a technical writer a problem and they’ll more often than not, write an article
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Vinay Payyapilly
Feb 4, 20234 min read
Non-XML to XML: A Help site’s coming-of-age story
It was somewhere in 2019 that we decided that it was time to grow up and use a real documentation tool. Up till that point, we were using...
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Vinay Payyapilly
May 9, 20212 min read
Better documentation: Articles as band-aid
Have you ever had to scroll through a long table that tries to explain the columns in a report? There is a very easy way to solve that...
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Vinay Payyapilly
Apr 19, 20212 min read
Making documentation a key activity
A common complaint when two or more technical writers get together is how documentation is not given the importance it deserves by the...
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