PAVEMENT VIEWS

Way back in the early 2010s, I remember explaining my concept of a perfect Help site as a collection of documents in a bucket with no...

Technological tools enhance but don't replace fundamental writing skills, emphasizing the need for skilled writers despite advancements.

As product documenters, it is our remit to solve customer queries without making them reach out to the support team. But figuring out...

The technical writing or product documentation team must step in to add information about impacts, considerations, and gotchas.

Action is a default human behavior. When faced with a problem, our instinct is to get going on the solution.

A common complaint when two or more technical writers get together is how documentation is not given the importance it deserves by the...