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Why putting help behind a sign-on is a bad idea
Hiding Help docs behind a sign-in harms discovery, limits prospects, and doesn't deter competitors.
Vinay Payyapilly
Dec 9, 20242 min read
18 views
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The AI revolution in Product documentation: What to expect
Way back in the early 2010s, I remember explaining my concept of a perfect Help site as a collection of documents in a bucket with no...
Vinay Payyapilly
Jul 28, 20242 min read
16 views
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Writing in the age of AI: Why basic skills still matter
Technological tools enhance but don't replace fundamental writing skills, emphasizing the need for skilled writers despite advancements.
Vinay Payyapilly
Jul 22, 20242 min read
15 views
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Navigating the AI revolution: What’s next for product documenters
Exploring how GAI is set to revolutionize the role of product documenters, transform the landscape of documentation and user guides.
Vinay Payyapilly
Jun 17, 20244 min read
13 views
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