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A take on life as it passes by...
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Vinay Payyapilly
Jun 3, 20242 min read
Support conversations informing documentation approaches
As product documenters, it is our remit to solve customer queries without making them reach out to the support team. But figuring out...
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Vinay Payyapilly
May 27, 20243 min read
Beyond procedures: Modernizing technical writing for user efficiencyÂ
Much of the documentation we churn out today is mostly aimed at procedures and troubleshooting
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Vinay Payyapilly
Aug 25, 20212 min read
Samsung Dex, a game changer
Alright, let me admit it up front, I am quite excited today because I finally got my Samsung Dex to work. But the excitement from making...
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